Solution

OFFERING REAL ADDED VALUES WITH COMPREHENSIVE SOLUTIONS THAT COVER TODAY’S DIGITAL NEEDS AND INTERESTS

Cities

Retail

Malls

Hotels

Fairs

Airports

Hospitals

Stadiums

Theme Parks

Zoos

Automotive

MANAGED WI-FI ACCESS

Based on aduno Managed Access

Managed Wi-Fi Solution for a major retailer in the fashion sector

Guest Wi-Fi Access
Quality Wi-Fi Service for the visitors – easy 3-step-authentication:
1. Choosing SSID + connect
2. Accepting Terms and Conditions
3. Free Internet usage
Analytics light
Expansion with Analytics light:
- Traffic reports
- Web usage
- Top Websites
- Click Statistics
Managed Access
Controlling the Wi-Fi Access:
- MAC Whitelisting
- Access Point overview
- Gateway administration
- Nighttime shutdown

PUBLIC TRANSPORT

Based on aduno Customer Experience and aduno Carrier-Grade Analytics

SECURE WIFI FOR YOUR PASSENGERS
WiFi installations for trouble-free mobile operation:
- Full service including equipping the vehicles, setting up controlling cockpits and providing secure connections
- Use of the existing LTE networks
- Use of certified routers with an integrated GSM module
- Encrypted data transmission and data processing in the data center
- Live monitoring of services, buses and SIM cards
- GPS data transmission (location of buses, malfunctions, etc.)
- Optional network connection (e.g. for connection to a stop)
CONTROLLING PORTAL
Central management platform for the entire WiFi infrastructure (hardware, software and content management):

Live status, monitoring and history of all routers in the vehicles

Control of WLAN services (bandwidth, volume limit, activation time)

Analysis and preparation of the anonymized WLAN tracking data

Content management system
LANDINGPAGE
Landing page for authentication of guests with scalable content:
- Attractive design, designed with your individual content
- Uncomplicated, customer-oriented activation mechanism
- Web-based, location-independent management and changing of content
- Optional expansion to the Walled Garden as a passenger communication platform
- Optional use of individually usable advertising space
- Optional use of locally stored content without external data consumption

MALL SOLUTION

Based on aduno Customer Experience and aduno Business Analytics

Digital Services, managed Wi-Fi Access and selective contents for the mall and retail sector

Customer Wi-Fi
Quality Wi-Fi Service for the visitors – choice of authentication:

1-Click-Through

Social Media authenticaion
Walled Garden
Playout of tailored contents for visitors and shoppers:

In CI Design

Different level plans

Mall information

Feedback form

Articles and News

Special offers and promotions

Job offers

Ad spaces

Playout of contents per zone (e.g. restaurant offers in the food court)
Analytics
Detailed analysis:
- Live data
- Heat maps
- Customer flows
- Movement and behavior
- Dwell times
- Frequencies
- Customer groups

SMART CITY SOLUTION

Based on aduno Customer Experience and aduno Carrier-Grade

An extensive retail portal and customized Walled Garden for the digital, smart City

Retail Portal
Creation of an independent portal for the urban retailers and regional businesses:
- Easy setup of an own entry (for the retailers)
- Preview function
- Galleries and picture sliders
- Responsive Design
- Account administration
Administration
Easy-to-manage portal for the city:
- User-friendly administration of the portal
- Extensive backend user administration
- Selectable mail distributor
- Preview function of entries
- Messaging
Walled Garden
Playout of tailored contents for tourists and habitants:
- In CI Design
- Entries from the retailer portal
- Citizen services
- Town hall information
- Local information
- Articles and News
- Leisure offers

DIGITAL CONCIERGE

Based on aduno Customer Experience and Digital Signage

Hospitality 2.0 - modern services on mobile devices for hotel guests

Hotel Guest Wi-Fi Access
Quality Wi-Fi Service for the hotel guests – easy 3-step-authentication:
1. Choosing SSID + connect
2. Accepting Terms and Conditions
3. Free Internet usage
Digital Concierge
Digital Services – bundled and accessible on the hotel guest’s personal device:

In CI Design

General hotel information

Special offers

Restaurant offers

Local information (e.g. City tours)

News integration

Train and flight services

Feedback form
Digital Signage
Additional use of the digital contents – playout of the information and services on smart screens:
- Dynamic Contents
- Modification and updates in real-time
- Connection to the data base
- Live updating modules

VERTICALS

THE DIGITAL FAIR

Fairs - Analysis, Live reacting and service offerings

Fairly digital
- Analysis of visitor flows and hot spots
- Location maps and navigation
- Live reacting on events (e.g. crowdings) via live data
- Service offerings on mobile devices
- Information integration

AUTOMOTIVE SERVICE

Automotive - Controllable Guest Wi-Fi Access, offers, booking and communication platform

Fasten your seatbelts
- Controllable Guest Wi-Fi Access
- Offers and specials (e.g. on used cars)
- Test drive arrangement
- Services and inspection booking
- Communication platform with image or commercial videos

THE INNOVATIONAL AIRPORT

Airports - Mobile Services, shop integration and safety aspects

Ready to take off
- Controllable Guest Wi-Fi Access
- Mobile Services (e.g. parking service)
- Departure times, delays and information
- Shop Integration via API
- Safety aspects (e.g. opt-out for employees)

HOSPITAL MEETS MOBILE

Hospitals - Automated content selection, easy accessible visitor information and booking of service offers

Healthy services
- Controllable Guest Wi-Fi Access
- Automated content selection (e.g. between private and panel patient)
- Easy accessible visitor information
- Playout of the digital contents on Digital Signage devices
- Booking of service offers (e.g. special appointments)

STADIUM EXPERIENCE

Stadium - Controllable Guest Wi-Fi Access, Ticketing, Live Ticker integration and special offers

Live with live services
- Controllable Guest Wi-Fi Access
- Live Ticker Integration
- Ticketing
- Information on upcoming events
- Special offers and deals

THE DIGITAL ZOO OR THEME PARK

Theme Parks and Zoos - Location-based information, event calender, ticketing and hotel search

Digital safari
- Controllable Guest Wi-Fi Access
- Location-based information
- Shop integration and ticketing
- Offers and event calendar
- Public transport and hotel search