Option
EXPANDING OPPORTUNITIES AND EXPLORING THE WIDE RANGE OF WI-FI’S PROSPECTS AND POTENTIALS
AUTHENTICATION | Managed Access | Customer Experience | Business Analytics |
---|---|---|---|
Click-Through authentication | ✓ | x | x |
E-Mail authentication | optional | x | x |
Social Media authentication (Facebook / Google+) | optional | x | x |
Social Media authentication (LinkedIn / Twitter) | optional | x | x |
SMS authentication | optional | x | x |
Voucher authentication | optional | x | x |
Multilanguage | ✓ | ✓ | ✓ |
ONBOARDING FUNCTIONS | Managed Access | Customer Experience | Business Analytics |
---|---|---|---|
Long-term onboarding logic | optional | x | x |
Temporary restricted onboarding logic | ✓ | x | x |
Device-specific onboarding logic (Whitelisting) | optional | x | x |
PLAYOUT OF CONTENTS | Managed Access | Customer Experience | Business Analytics |
---|---|---|---|
Splash page / HTML5 onepager | ✓ | ✓ | x |
Splash page redirect (static) | x | ✓ | x |
Walled Garden | x | ✓ | x |
Walled Garden CMS | x | ✓ | x |
Store Management | x | ✓ | x |
Deal / Offer Management | x | optional | x |
Event Management | x | optional | x |
Job offer Management | x | optional | x |
Walled Garden CMS Design Management | x | ✓ | x |
Walled Garden CMS Directory Management | x | ✓ | x |
Walled Garden Basic Settings | x | ✓ | x |
Walled Garden Redirect (static) | x | ✓ | x |
Walled Garden Redirect (dynamic) | x | optional | x |
Walled Garden SMS Notification (Store) | x | optional | x |
Walled Garden SMS Notification (Zone) | x | optional | x |
OPT-OUT FUNCTION | Managed Access | Customer Experience | Business Analytics |
---|---|---|---|
Opt-out | ✓ | x | x |
SMS opt-out | optional | x | x |
ANALYTICS FUNCTION | Managed Access | Customer Experience | Business Analytics |
---|---|---|---|
Widget: Visitor overview | ✓ | x | ✓ |
Widget: Overview Customer frequency | ✓ | x | ✓ |
Widget: Visitors total | ✓ | x | ✓ |
Widget: Visitors | ✓ | x | ✓ |
Widget: Dwell time | optional | x | ✓ |
Widget: Average dwell time (per zone) | x | x | ✓ |
Widget: Dwell time per visit | optional | x | ✓ |
Widget: Visitor engagement | x | x | ✓ |
Widget: First time visitors | optional | x | ✓ |
Widget: Visitor groups | ✓ | x | ✓ |
Widget: Comparison returning visitors and first time visitors | optional | x | ✓ |
Widget: Comparison bounced and engaged visitors | optional | x | ✓ |
Widget: WiFi usage | x | x | ✓ |
Widget: Time of the day | optional | x | ✓ |
Widget: Time of the week | optional | x | ✓ |
Widget: Period of the day | optional | x | ✓ |
Widget: Window conversion | x | x | ✓ |
Widget: Reporting | ✓ | ✓ | ✓ |
Widget: Floor ranking | x | x | ✓ |
Widget: Detected devices | ✓ | x | ✓ |
Widget: Special Event | x | optional | x |
Widget: Top walking paths | x | x | optional |
Widget: Vendors (per zone) | x | x | optional |
Widget: Vendors (per store) | ✓ | x | ✓ |
Core module: Heat map | x | x | ✓ |
Core module: Live view | x | x | ✓ |
Core module: Customer flow analysis | x | x | ✓ |
Core module: Location comparison | x | x | optional |
CUSTOMER DATA MANAGEMENT |
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Intuitive Cockpit |
Automatic check of incoming orders via API |
Manual creation of data records |
Management of all customer data |
Overview access point registraion |
Status display |
INVENTORY |
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Display: relationship between customer and access point |
Filter function |
Access and management of all sub-processes |
User-friendly interface |
Summary of all assembled operations |
Overview of all open transactions |
SUPPORT MANAGEMENT |
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Right and Role distribution |
News Administration |
Support Ticket Management |
Easy navigation |
Overview: Ticket Status and processes |
Search function |
LANDING PAGE |
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Personalization application: Design Management |
Assistant: easy to use wizard |
Different landing pages per AP possible |
Campaign Management |
ACCESS POINT TRAFFIC |
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Traffic Reports by city |
Traffic distribution |
Top Access points |
Traffic map |
Statistics |
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Statistics by calendar week |
Statistics logins (new and already registered users) |
Statistics logins (failed, total, forgotten password) |
Period selection |
CRM |
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Automated Welcome Packages |
Status Access Point |
Status Welcome Package and landing page |
Filter and search functions |
MONITORING |
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Process reports |
Status reports |
Diagramm generation |
Period selection |
CONTROLLING |
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User locks Management |
Translations |
Backend User Administration |
Access Point provisioning |